If you’ve forgotten your password or have been locked out of your account, you can reset your own password with Microsoft’s self-service password reset tool! You will need to have at least two methods of verification set up, so if you haven’t set that up first you will need to call IT for a password reset, then set up a method of identification and then you’ll be able to use the password reset tool.
1. Go to https://aka.ms/sspr on your mobile phone or computer.
2. Fill in the requested information and click Next
3. Here, choose which method you prefer to receive your password reset. Your selections may vary depending on what methods you previously set up.
4. Enter the code, and click Next
5. This will require you to use another method of verification during the password reset process.
6. Depending on the previous option you may need to check the authenticator app for the request to approve it. On this screen please enter your new password*.
Change your password to meet the following complexity requirements:
-
At least 12 characters in length
- One capital letter
- One number
*Some common words are not accepted (including names) when setting a password, so make sure it’s unique!