You should have received login credentials from HR, you’ll want to use those to complete the steps below to make sure you can log in to your ContactUS Microsoft account and set up the Microsoft Authenticator, as well as account recovery options. To ensure the security of you and your customers ContactUS uses Multifactor Authentication to confirm your identity, we will not use the information you provide for any other purpose.
Step 1.
Navigate to https://www.office.com in your preferred web browser.
Step 2.
Click 
in the upper-right hand corner, then enter your Microsoft/Teams login provided by ContactUS.
Click Next
Step 3.
Enter your password provided by ContactUS and select Sign in
Step 4.
Enter the password provided by ContactUS.
You will then be prompted to set up the Microsoft Authenticator and account recovery options.
You can use your personal email address and a phone number, please make sure to set up all three methods.
Step 5.
When you click Next on the “more information required” screen you’ll see prompts to set up Microsoft Authenticator and your account recovery options.
Download the Microsoft Authenticator app from the App Store or Google Play Store and once it’s installed, click Next.
These next steps will require both your phone and the web browser on your computer.
Step 6.
On your computer: It will refer you to the app to allow notifications if needed, then you’ll add an account.
The next screen will display a QR code. Stop here for now, you’ll need the QR code after setting up the app on your phone.
Step 7.
On your phone: Once you have the app downloaded, click Agree to the app data usage then click Add work or school account
Select Add work or school account
Select Scan a QR code
On your computer, after scanning the QR code, click Next.
The authenticator app will send a push notification to your phone which you must accept before moves on to the next step.
It will say that the notification has been approved, you can click Next
**When successfully added “ContactUs LLC” should be listed in the App as one of the accounts added.
Step 8.
On your computer Enter your phone number when prompted and choose if you want to receive the code by text or call and click Next.
On the next screen you’ll enter the code from Microsoft and click
Next.
The next screen should be confirmation that your phone was registered.
Step 9.
On your computer, click the icon in the upper-right hand corner that shows your picture or your initials, then click View Account.
Step 10.
Look for and click on Security Info on the left, or Update Info under Security Info from the menu on the right.
.
Step 11.
Look for and click on Security Info on the left, or Update Info under Security Info from the menu on the right.
If you have followed the previous steps in this document your other sign-in methods will show up here, click “Add sign-in method” to proceed.
From the drop-down, select Email.
Step 12.
Enter a personal email address, not your work email.
Note: ContactUs will not use your personal email address for any reason, this is a means of having an alternative recovery option should you need to reset your account password.
Click Next.
Step 13.
Check your email for the code and enter it in the box below, then click Next again.
In the upper-right hand corner you should see a success message.
This is the last step in the MFA Setup process, after this you are good to go!